Sales Policy – MAXNOVAS

Effective Date: 05/13/2025

At MAXNOVAS, we’re committed to delivering a smooth, secure, and enjoyable shopping experience. Please review our Sales Policy to understand how we handle orders, shipping, payments, and promotions.

1. Order Processing

  • Orders are processed within 24–48 hours of placement.

  • A confirmation email will be sent once your order is processed, including order details and estimated delivery time.

  • If any issues arise, our customer service team will contact you promptly.

2. Shipping & Delivery

We offer both Standard and Expedited shipping options:

  • Standard Shipping: 5–7 business days

  • Expedited Shipping: 2–3 business days

Shipping fees are calculated at checkout based on your location and selected method. A tracking number will be emailed once your order ships.

3. Payment Methods

We accept a variety of secure payment options:

  • Credit cards (Visa, MasterCard, American Express)

  • Debit cards

  • PayPal

All transactions are encrypted and securely processed to protect your personal and financial information.

4. Sales Tax

Sales tax is applied based on your shipping address and local regulations. The full tax amount is shown during checkout before payment.

5. Promotions & Special Offers

  • Promotional deals and discounts are offered periodically.

  • Each promotion is subject to its own terms and conditions.

  • Some discounted items may be final sale and not eligible for return/exchange.

6. Product Availability & Pricing

  • All items are subject to availability. If an item is out of stock, we’ll contact you with alternatives or issue a refund.

  • Prices are displayed in USD ($) and may change without notice due to demand or seasonal adjustments.

7. Order Modifications & Cancellations

To change or cancel an order, contact us immediately:

Once an order is processed and shipped, modifications may no longer be possible.

8. Customer Support

Need help? Our support team is here to assist with product inquiries, orders, or payments.

📧 Email: info@maxnovas.xyz
📞 Phone: 307-621-0431

Thank you for shopping with MAXNOVAS – your trusted destination for modern, stylish fashion!