Sales Policy – MAXNOVAS

At MAXNOVAS, we are dedicated to providing a seamless and enjoyable shopping experience. Please review our sales policy to understand our procedures for order processing, shipping, payment, and promotions.

1. Order Processing

Orders are processed within 24-48 hours of being placed. Once processed, you will receive a confirmation email with your order details and an estimated delivery timeframe. If any issues arise with your order, our customer service team will promptly notify you.

2. Shipping and Delivery

We offer multiple shipping options, including standard and expedited delivery. Shipping costs are calculated at checkout based on your location and selected method.

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
    Once your order is shipped, you will receive a tracking number to monitor your package.

3. Payment Methods

MAXNOVAS accepts a range of secure payment methods, including:

  • Major credit cards (Visa, MasterCard, American Express)
  • Debit cards
  • Online payment systems (e.g., PayPal)
    All transactions are securely processed to protect your information.

4. Sales Tax

Sales tax is applied to purchases based on your shipping address and local tax regulations. The applicable tax amount will be displayed at checkout before you complete your order.

5. Special Offers and Promotions

We frequently offer promotions, discounts, and special deals. All promotional offers are subject to their own terms and conditions, which will be provided during the promotion period. Please note that some sale or promotional items may have limited availability and may not be eligible for returns or exchanges.

6. Product Availability and Pricing

  • All products are subject to availability. If an item is out of stock, we will contact you to offer an alternative or process a refund.
  • Prices are displayed in USD and may change without prior notice.

7. Order Modifications and Cancellations

If you need to modify or cancel an order, please contact us as soon as possible at info@maxnovas.xyz or call 307-621-0431. Once an order has been processed and shipped, changes or cancellations may not be possible.

8. Customer Support

Our customer service team is available to assist with any inquiries regarding products, orders, or payments.

📧 Email: info@maxnovas.xyz
📞 Phone: 307-621-0431

Thank you for shopping with MAXNOVAS—your trusted destination for the latest fashion trends!